This article contains links and information you need to connect your TiVo device to your home network or to troubleshoot networking issues you are experiencing. Refer to the compatibility chart, then click the appropriate subject for more information:
Networking Compatibility Chart
| | TiVo EDGE Series | TiVo BOLT Series | TiVo Roamio Series | TiVo Premiere Series
(2 & 4 tuners) | Series 3 | Series 2 | Series 1 |
| Ethernet (wired) | Yes (2, 4 & 6 tuner models) | Yes | Yes | Yes (2 & 4 tuner models) | Yes | Yes (Single-tuner models require a USB to Ethernet adapter) | No |
| MoCA (wired) | 6 tuner: Yes
4 tuner: Yes
2 tuner: Yes | Yes (built in) | Yes
(built in with Roamio Plus/Pro) | 4 tuner: Yes
2 tuner: Yes (MoCA Network Adapter required) | Yes (MoCA Network Adapter required) | Yes
(MoCA Network Adapter required) | No |
| Wireless* | Yes | Yes | Yes | Yes (2 & 4 tuners)
(TiVo Wireless N/G Adapter required) | Yes (TiVo Wireless N/G Adapter required) | Yes (TiVo Wireless N/G Adapter required) | No |
| Phone connection | No | No | No | 4 tuner: No
2 tuner: No | No | No | No |
*Wireless connections based on 3G, 4G, 4G LTE, newer or similar technologies are not supported for connecting a TiVo DVR to the internet.
Dial-up/ Phone connections is not supported.
Connect to a network
These articles help you set up your home network and connect your TiVo devices to the network. Choose the type of network you are using to see installation instructions.
General network connection
If you need an overview of the three networking methods compatible with TiVo DVRs, see How to Connect a TiVo Device to Your Network.
Wired connection (Ethernet)
TiVo recommends a wired Ethernet connection to guarantee the highest quality performance from your DVR. For instructions on setting up a wired Ethernet network, see How to Connect a TiVo Device to Your Network.
Point of Entry (POE) filter needs to be installed as well even when the setup is only for Ethernet connections.
MoCA network
If you don't have a wired Ethernet connection available to your TiVo devices, you can use a MoCA network instead. See MoCA Connection for instructions on setting up a MoCA network.
Some internet providers offer their customers MoCA-enabled routers. These routers do not require a MoCA Network Adapter.
Wireless network
Use these articles to help set up a wireless home network and connect your TiVo device to your wireless network. Click the appropriate link for instructions:
Wireless network setup
If you need help setting up a wireless network, watch this short YouTube video.
N Adapter setup
If you are using a wireless N Adapter with your DVR, see TiVo Wireless N Adapter Setup for setup instructions.
G Adapter setup
If you are using a wireless G Adapter with your DVR, see TiVo Wireless G Adapter Setup for setup instructions.
TiVo Mini does not support a wireless connection. Use a wired Ethernet or MoCA connection instead.
Phone connection
TiVo no longer supports Dial-up/ Phone connections.
Configure network settings
For help configuring your network settings through the menus on your TiVo device, see How to Configure Network Settings on your TiVo Device.
Network troubleshooting
These articles help you troubleshoot problems with your home network:
General network troubleshooting
For an in-depth overview of network troubleshooting, see General Network Troubleshooting Tips. This article covers all network types and is a good place to start if you don't have much information about your networking issue.
N Adapter troubleshooting
If you need to troubleshoot an issue with your wireless N Adapter, see Wireless N Adapter Troubleshooting.
G Adapter troubleshooting
If you need to troubleshoot an issue with your wireless G Adapter, see TiVo Wireless G Adapter Troubleshooting.
Network error messages (wired Ethernet or wireless)
If you receive a network error message, you can look for the cause and recommended troubleshooting steps by searching for your error code. See C and N Error Codes.
Network error messages (MoCA)
If you receive a MoCA network error message, you can look for the cause and recommended troubleshooting steps at MoCA Troubleshooting.
Phone connection troubleshooting
TiVo no longer supports Dial-up/ Phone connections.
