Guided Setup is a brief procedure that teaches the DVR your network settings, TV channel lineup, and preferred audio/video settings. Whether you need help running Guided Setup for the first time, repeating Guided Setup, or troubleshooting within the Guided Setup process, this article will point you in the right direction.
Running Guided Setup the First Time
The first time you use a DVR, it will automatically enter Guided Setup. Follow the on-screen instructions to complete the process. Guided Setup is available on DVRs below:
-
TiVo EDGE Series
-
TiVo BOLT Series
-
TiVo Roamio Series
-
TiVo Premiere Series
-
Series 3
Why do I need to Repeat Guided Setup?
Guided Setup ensures that your TiVo DVR can display the correct list of channels from your program provider and can connect to the TiVo service.
DO Repeat Guided Setup When:
-
You need to switch to the English/Spanish UI. This feature is only available on devices running TiVo Experience 4.
-
You move to a new ZIP code or when you change your Cable Lineup (TiVo EDGE, TiVo BOLT Series, TiVo Roamio Series, and TiVo Premiere Series only).
-
You add a Cable box or Digital Transport Adapter (DTA) to a Series2 DT DVR setup.
-
You change the DVR's program source (Such as Cable to Satellite, Cable - only to Cable and Antenna).
-
You add a CableCARD when you did not have one before.
DO NOT Repeat Guided Setup When:
If you are using a TiVo Slide remote and your remote does not respond during Guided Setup, disconnect the USB receiver from the back of the TiVo DVR and proceed with Guided Setup using the Slide remote in IR mode. Once Guided Setup is complete, re-insert the USB receiver.
Before you Repeat Guided Setup:
-
Bear in mind that this process may take 20-30 minutes.
-
Make sure you have a good internet connection and make sure to test the connection.
-
Your recordings (including OnePass/Season Pass recordings and WishList auto-recordings) will not be affected by Repeating Guided Setup.
-
Repeating Guided Setup will interrupt ongoing recordings.
How Do I Repeat Guided Setup?
-
Follow the menu path for your TiVo device. From TiVo Central or HOME, go to:
Devices on TiVo Experience 3 (software version: 20.x. or earlier)
-
Settings & Messages > Help > Reset to Defaults > Repeat Guided Setup (for TiVo BOLT and Roamio)
-
Settings & Messages > Help > Restart or Reset > Restart or Reset > Repeat Guided Setup (for Premiere with HD Menu)
-
Settings & Messages > Restart or Reset System > Repeat Guided Setup (for Premiere with SD Menu)
-
Settings & Messages > Restart or Reset System > Repeat Guided Setup or go to Settings & Messages > Settings > Channels > Channel List. From the Channel List screen, press ENTER (for Series 3 & earlier devices)
Devices on TiVo Experience 4 (software version: 21.x or later)
-
Menu > Help > Reset to Defaults > Repeat Guided Setup (for TiVo EDGE, BOLT, and Roamio - ENGLISH)
-
Menu > Ayuda > Reestablecer Valores Por Defecto > Repetir Configuracion Guida (for TiVo EDGE, BOLT, and Roamio - SPANISH)
-
Press Thumbs Down three times, then press Enter.
-
Welcome! - Press the UP and DOWN arrows then SELECT or OK for TiVo VOX Remote on your remote control to choose your country.
The Menu Language Screen is only displayed on devices running TiVo Experience 4. Selecting English/Spanish will change the UI Language display to either English/Spanish.
-
Getting Started - You are about to begin Guided Setup, which prepares the TiVo DVR for use in the United States. This might take less than 30 minutes. Select Begin Setup for the United States.
-
Enter ZIP - Use the number buttons on the remote control to enter a ZIP Code. This will be used to get your local program information. Press SELECT or OK for TiVo VOX Remote.
-
TV Programming Source - Choose your TV Programming Source (Cable only or Antenna only).
Cable
-
CableCARD Info - If you choose Cable only, insert your M-Card if available. Otherwise, select I'll Get M-Card later.
-
Select your cable provider and confirm if you receive any Premium Channels. Go to Step 7 for the next screen.
Antenna
-
Antenna Channel Scan - The TiVo DVR will now scan your antenna channels to determine which ones you receive. This should take less than five minutes.
-
Press SELECT or OK for TiVo VOX Remote to begin.
-
Begin Network Connection - The TiVo DVR will now connect to the TiVo Service to get the information needed for the next steps of the Guided Setup. This will take about three to five minutes. If a critical service update is available, the connection will take longer. Press SELECT or OK for TiVo VOX Remote.
-
Getting Setup Info - Wait for this page to load and complete and then press SELECT or OK for TiVo VOX Remote to continue.
-
Name your TiVo DVR - Select a name from the list or enter a name of your own and choose Done.
-
Your TiVo DVR will begin another network connection to complete the setup. Press SELECT or OK for TiVo VOX Remote.
-
Congratulations! You have completed the Guided Setup. Press the TiVo button so it will take you to TiVo Central or HOME, where you can access all of the TiVo features. Press the TiVo button to continue.
Troubleshooting Guided Setup
On occasion, a DVR might get stuck during Guided Setup or fail to enter Guided Setup automatically. A DVR might also fail to recognize the correct service provider or lineup for you. Explore Guided Setup: Troubleshooting for solution to these and other issues.
