TiVo Slide Pro Remote: Product Info

The TiVo Slide Pro remote makes using your TiVo devices even easier. The Slide Pro features:

 

• Backlit buttons

• IR and RF functionality (RF is ideal for the in-cabinet or home-theater setup, and is required for the QWERTY keyboard)

• Built-in Remote Finder (TiVo EDGE Series, TiVo BOLT Series, TiVo Roamio Plus and Roamio Pro only)

• Learning remote capability (is able to learn your TV or A/V system's remote control commands directly from the other remote)

• Search and Back buttons

• QWERTY keyboard

 

Compatibility

Features

TiVo EDGE Series TiVo BOLT Series TiVo Roamio Series TiVo Premiere Series TiVo Mini Series

Full QWERTY-format slide-out keyboard. RF signal for maximum power removes line-of-sight requirements. "Search" button brings you directly to the search menu, and "Back" button lets you navigate easier in web apps. NOTE: The Search button only works if your DVR is running software version 20.3.8 or higher.  Can control power, input, volume and mute of your TV and/or audio receiver. Press the Remote Finder button on your TiVo EDGE Series, TiVo BOLT Series, TiVo Roamio Plus or Pro to have the remote play a TiVo jingle so you can easily find it. Light sensor automatically activates glow feature on backlit keys and keyboard. Learning capable - Programmable to control power, input, volume, and mute on your TV and A/V receiver using a built-in database of commands, or learn these commands directly from your TV's and receiver's remote controls. Requires 2 AA batteries (included)

 

Please take note that the Search button only works if your DVR is on software version 20.3.8 or higher. To verify if you have the latest version of the TiVo software, please see How to Force a Connection to the TiVo Service.

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2-Step Setup

 
 

Step 1: Pair your Slide Pro

 

Before you can use your Slide Pro remote in RF mode, you need to pair it with your TiVo DVR. RF mode lets you control the DVR even if the remote doesn't have a direct line of sight to the box, and is required if you use the slide-out keyboard.

 
 

TiVo EDGE and TiVo BOLT Instructions

  

1. On your TiVo EDGE Series and TiVo BOLT Series, navigate to:
   
   Devices on TiVo Experience 4 (software version: 21.x or later)
    

   TiVo Series	Menu path from HOME
   TiVo EDGE  TiVo BOLT	MENU > SETTINGS > REMOTE, CABLECARD, &  DEVICES > REMOTE CONTROL SETUP > REMOTE  CONTROL PAIRING

   
   Devices on TiVo Experience 3 (software version: 20.x or earlier)

    

   TiVo Series	Menu path from TiVo Central
   TiVo BOLT	Settings & Messages > Remote, CableCARD, & Devices > Remote Control   Setup > Remote Control Pairing

2. Press and hold the TiVo + TV Power buttons until the activity indicator on the remote lights red.

3. Press the Thumbs Down button 3 times, followed by the Enter button (located below the 9 button on the remote).

4. Follow the on-screen instructions.

5. Press and hold the TiVo + Back buttons until the activity indicator light turns red. The remote control will then send pairing requests for 30 seconds (indicated by the flashing activity indicator).

Troubleshooting: If you are having trouble pairing the remote, perform a Global Reset on your remote. This returns the remote to its factory default settings.

 
 

TiVo Roamio Instructions

 

1. On your TiVo Roamio Series, navigate to:
   
   Devices on TiVo Experience 4 (software version: 21.x or later)

    

   TiVo Series	Menu path from HOME
   TiVo Roamio	MENU > SETTINGS > REMOTE, CABLECARD, & DEVICES > REMOTE   CONTROL SETUP > REMOTE CONTROL PAIRING

   
   Devices on TiVo Experience 3 (software version: 20.x or earlier)
    

   TiVo Series	Menu path from TiVo Central
   TiVo Roamio	Settings & Messages > Remote, CableCARD, & Devices > Remote Control  Setup > Remote Control Pairing

2. Follow the on-screen instructions.

3. Press and hold the TiVo + Back buttons until the activity indicator light turns red. The remote control will then send pairing requests for 30 seconds (indicated by the flashing activity indicator).

Troubleshooting: If you are having trouble pairing the remote, perform a Global Reset on your remote. This returns the remote to its factory default settings:

 

1. Press and hold the TiVo + TV Power buttons until the activity indicator on the remote lights red.

2. Press the Thumbs Down button 3 times, followed by the Enter button (located below the 9 button on the remote).

 
 

TiVo Premiere & TiVo Mini Instructions

 

1. Insert the RF dongle into a USB port on the back of the TiVo Premiere Series or TiVo Mini. The light on the dongle flashes green to indicate that it is in pairing mode. Please note that if you want to use the lowermost USB port, and the HDMI cable prevents you from plugging in the dongle, use the included extension cable.

2. Press and hold the TiVo + Back buttons until the activity indicator on the remote turns red. The remote control will then send pairing requests for 30 seconds (indicated by the flashing amber activity indicator). Take note that RF functionality on TiVo Premiere Series and TiVo Mini requires software version 20.3.7.1a or greater.

Troubleshooting: If you are having trouble pairing the remote with the RF dongle, try the following troubleshooting steps:
 

1. Perform a global reset on the remote. A global reset returns the remote to its factory default settings:
    

   1. Press and hold the TiVo + TV Power buttons until the activity indicator on the remote lights red.

   2. Press the Thumbs Down button 3 times, followed by the Enter button (located below the 9 button on the remote).

2. Re-pair the remote with the dongle.
    

   1. Return the dongle to pairing mode by pressing the button on the dongle and holding it for five seconds.

   2. Pair the remote with the dongle by pressing TiVo+ Back buttons on the remote and holding them until the activity indicator turns red. The remote control will then send pairing requests for 30 seconds (indicated by the flashing amber activity indicator).

   3. If the HDMI cable connecting your DVR to the TV with an HDMI cable and you want to use the lower USB port to connect your RF dongle, use the included extension cable-the dongle itself is too large to fit in the lower port when an HDMI cable is present.

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Step 2: Program your Slide Pro

The TV Power, Input, Volume, and Mute buttons on the Slide Pro can be customized to work with your TV or A/V receiver.

 

1. On your DVR, go to:
   
   Devices on TiVo Experience 4 (software version: 21.x or later)
    

   TiVo Series	Menu path from HOME
   TiVo EDGE TiVo BOLT TiVo Roamio TiVo Mini	MENU > SETTINGS > REMOTE, CABLECARD, & DEVICES > REMOTE CONTROL SETUP > REMOTE CONTROL PAIRING

   
   Devices on TiVo Experience 3 (software version: 20.x or earlier)
    

   TiVo Series	Menu path from TiVo Central
   TiVo BOLT TiVo Roamio	Settings & Messages > Remote, CableCARD, & Devices > Remote Control Setup > Remote Control Pairing
   TiVo Premiere	Settings & Messages > Remote, CableCARD, & Devices > Remote Control Setup > Remote Control Pairing
   TiVo Mini	Settings & Messages > Remote & Devices > Remote Control Setup > Part 5: Remote control pairing

2. Complete Remote Control Setup Parts 1–3.

The Slide Pro is also a "learning" remote - it can learn controls directly from other remotes. For instructions on using the learning feature of your Slide Pro, visit How to Use the Learning Feature of TiVo Learning Remotes.

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RF Dongle FAQ

 
 

1. How do I use the "Find Me" feature using the USB dongle with the Slide Pro Remote?
   
   Push and release the button on the dongle to play the TiVo melody on the Slide Pro (even if the remote is in IR mode!).

2. How do I put the RF dongle back into pairing mode?
   
   Push and hold the button on the dongle for 5 seconds to put the dongle back in pairing mode.

3. How do I unpair a Slide Pro remote from the dongle?
   
   Push and hold the button on the dongle for 10 seconds to release all pairings.

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Troubleshooting

 
 

1. Replace the batteries with fresh ones. Make sure you are using new batteries rather than batteries from other remotes or devices.

2. Make sure that the batteries are correctly inserted according to the diagram in the battery compartment.

3. If you are using the remote in IR mode (the activity indicator flashes red when you press buttons on the remote), make sure there are no obstacles preventing the signal from reaching the front of the DVR. Remember that the QWERTY keyboard only functions when the Slide Pro is in RF mode. See the installation instructions at the beginning of this article to enable RF mode.

4. Perform a global reset on the remote. A global reset returns the remote to its factory default settings.

5. For TiVo Premiere Series and TiVo Mini- If you are using the Slide Pro in RF mode, make sure the RF dongle is correctly inserted into a USB port on the box. If the dongle is not connected, the Slide Pro will revert to IR mode and you will lose the ability to use the QWERTY keyboard until the dongle is plugged in again.

6. For TiVo Premiere Series and TiVo Mini- Re-pair the remote with the dongle. For steps, go to Step 2 on TiVo Premiere & TiVo Mini Instructions above.

7. If the previous steps fail to resolve the issue, restart or power cycle your DVR. If you have a DVR Expander, remember to restart it at the same time.

8. If restarting your DVR does not resolve the issue, chat with us!