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Remote Control Diagnostics

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Content

 
TitleRemote Control Diagnostics
Compatibility
 

Remote Control Diagnostics can help in troubleshooting possible remote pairing and performance issues which includes:

 
  • Pairing status

  • Battery Level

 

Software version - This feature is compatible with the latest version of TiVo Experience 4 (software version 21.8.3) on the following devices:

 
  • TiVo EDGE Series

  • TiVo BOLT Series

  • TiVo Roamio Series

  • TiVo Mini Series

Feature
 

The Remote Control Diagnostics screen provides more troubleshooting diagnostic information with the software update. It now shows full diagnostics attributes for the Remote Solutions voice remote control at par with the voice remote control. Provides Pairing ID, firmware version, and other support information.

 

The new remote settings submenu screen will contain all remote related diagnostic information.

 

Devices on TiVo Experience 4 (Version 21.X), go to:

 
TiVo SeriesMenu path from HOME
TiVo EDGE
TiVo BOLT
TiVo Roamio
TiVo Mini 
MENU > SETTINGS > REMOTE, CABLECARD & DEVICES > REMOTE CONTROL SETUP > REMOTE CONTROL DIAGNOSTICS 


User-added image

REMOTE CONTROL SETUP screen



User-added image

REMOTE CONTROL DIAGNOSTICS screen

  
URL NameRemote-Control-Diagnostics
CountryUSA
LanguageEnglish
Article Number000004499


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